Why do guests have different search results than employees? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“My organization has many guest users. I have just run across that their search results are not the same as mine (owner/admin). Guests are not seeing “all” or “files”. Is there a way they can see the file search results? Permissions?? It’s important that guests get to search and find files too. Thank you!”

Check out the discussion here:


Participating in this discussion were:

Some relevant notes/links shared by the team:

  • The first thing to consider is the source permissions, and whether these users truly have access to this content.
  • Second, are sensitivity labels in place?
  • Third, is Azure Information Protection enabled?
  • Fourth, was the content moved/migrated from a site with stronger protections in place that could still be in place?
  • The combination of these things could result in users with Full access to this content through the document library, but not having the ability to find/see them through Search [https://sharepoint.stackexchange.com/questions/287818/sharepoint- online-random-search-results-missing-for-external-users]
  • Per Sean, some of this also depends on the policies that are configured within your organization on what you want external users to be able to see and do.

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is the Director of North American Partner Management for leading ISV Rencore (https://rencore.com/), leads content strategy for TekkiGurus, and is an advisor for both revealit.TV and WellnessWits. He hosts the monthly #CollabTalk TweetJam, the weekly #CollabTalk Podcast, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.

1 Response

  1. June 1, 2022

    […] do guests have different search results than employees? #M365AMA [buckleyPLANET | […]