September 2021 #M365AMA Summary

In this month’s Microsoft 365 Ask-Me-Anything (#M365AMA) panel, I was joined by Hal Hostetler, MVP (@TVWizard), Sean McDonough, MVP (@spmcdonough), expert Shari Oswald (@shortcutshari), and Microsoft’s Neil Hodgkinson (@nellymo). Questions were selected from various online community groups — but we also welcome questions during the live stream, so don’t be shy! Our next live broadcast will be October 13th at 9am Pacific, so join us!

Microsoft 365 Message Center topics covered:

  • Direct app purchases and invoice billing support in Teams Admin Center [7:49]
  • Microsoft Teams: Real time data for Teams Meetings in Teams Admin Center (Preview) [12:41]
  • Microsoft Forms: New Mobile Friendly Experience for Form Creation/Analysis [17:10]
  • Microsoft 365 Information Governance – Announcing general availability of retention policies for Teams private channels [18:35]
  • Improvements to the Text web part for SharePoint pages and news [20:20]
  • Insights in Microsoft 365 to become part of Microsoft Viva [23:08]

Community questions covered:

  • Christian mentions his homage to Jared and Jerusha Hess (creators of Napoleon Dynamite, Nacho Libre, and Gentlemen Broncos) [5:40]
  • Shari arrives fashionably late to the panel [27:19]
  • How do I get users’ Office 365 profile pictures to sync with SharePoint? [31:58]
  • Is it possible to forward/redirect all the personal Skype messages and contacts to have them in Microsoft Teams?  [33:58]
  • We are on SharePoint Server 2019. I just noticed that the Site analytics are empty on every site. Am I missing something?  [38:23]
  • Any advice on using SharePoint as an IT ticketing system? One possibility [41:31]
  • We’re co-authoring an Excel workbook, and recently it’s been slow in updating data and throws an error message. What changed? [47:04]
  • As an admin for my organization, how can I get access to every employee’s OneDrive so that I can track data? [53:18]
  • Why can’t my students see my Teams pinned posts from their iPads? [58:23]
  • I have a lot of free space in OneDrive, so why does it say that I need more storage? [1:02:27]
  • Why can’t I see my fellow participant feeds in Teams as an attendee? Where do I toggle between large gallery and together mode? [1:03:49]
  • What is the best platform to use for managing a roster organized by department without using alphabetical order? Link and link [1:07:55]
  • I am looking for Azure AD Connect for Server 2012 R2. Where can I download older versions? Version history [1:09:28]
  • How can I persuade MS Word to actually do a spellcheck on a document?  [1:11:38]
  • As the admin for a SharePoint 2016 site, we’re moving to either Office 365 or SharePoint online. I’ve been tasked with figuring out which files are used the most, but where can I find a report that shows use or view counts?  [1:18:00]
  • Looking at setting up a Teams webinar, do we need any additional licences?  [1:22:15]
  • I have a live Excel spreadsheet for responses with Forms, but want to move them from OneDrive to SharePoint. How can I do this without breaking the links? [1:25:43]
  • Our good friend Melinda Morales (@trulymelinda) asks: We use animated gifs in hero web parts in many of our intranet landing pages, but recently the gifs have stopped playing. Is anyone else seeing this behavior?  [1:29:42]

You can watch the entire recording here:


If you would like to watch our next live stream on October 13th, or watch past recordings (and many other community-focused interviews) be sure to follow the YouTube channel. Thanks!

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is the Director of North American Partner Management for leading ISV Rencore (, leads content strategy for TekkiGurus, and is an advisor for both revealit.TV and WellnessWits. He hosts the monthly #CollabTalk TweetJam, the weekly #CollabTalk Podcast, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.