Management in a Facebook World

I’ve been reading Clay Shirky’s latest book Here Comes Everybody and thinking a lot about how organizations, and specifically the power base behind organizational influence, is evolving right before our eyes. (More on the book in a future post) And then someone points me toward a great article by Gary Hamel out on the Wall Street Journal blog site that outlines this exact shift, and I had to share. Gary compiled “a list of 12 work-relevant characteristics of online life” that I’ve included below. Follow the link to the article for the entire narrative around each:

    1. All ideas compete on an equal footing.
    2. Contribution counts for more than credentials.
    3. Hierarchies are natural, not prescribed.
    4. Leaders serve rather than preside.
    5. Tasks are chosen, not assigned.
    6. Groups are self-defining and -organizing.
    7. Resources get attracted, not allocated.
    8. Power comes from sharing information, not hoarding it.
    9. Opinions compound and decisions are peer-reviewed.
    10. Users can veto most policy decisions.
    11. Intrinsic rewards matter most.
    12. Hackers are heroes.

Mr. Hamel, you nailed it.

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is the Director of North American Partner Management for leading ISV Rencore (, leads content strategy for TekkiGurus, and is an advisor for both revealit.TV and WellnessWits. He hosts the monthly #CollabTalk TweetJam, the weekly #CollabTalk Podcast, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.